Privacy Policy

Privacy policy

Bhawani Textile respects your privacy. This policy explains how we collect, use and protect information when you browse our website, contact us or place an order.

Information we collect

We may collect your name, phone number, email address, billing and delivery address, order details, payment status, device information, cookies and information you provide to customer support. Payment card or banking details are processed by authorised payment providers and are not stored by us in full.

How we use information

We use information to process and deliver orders, provide customer support, prevent fraud, improve the store, send service messages and, where permitted, share marketing communications. You may opt out of marketing messages at any time.

Sharing

Information may be shared only as needed with Shopify, payment providers, courier partners such as Blue Dart, technology providers, professional advisers and authorities where required by law.

Cookies and analytics

Our store may use essential cookies and analytics technologies for checkout, security, preferences and performance. Browser settings can control non-essential cookies, although some features may not work correctly.

Retention and security

We retain information only for as long as reasonably necessary for orders, support, accounting, fraud prevention and legal obligations. We use reasonable safeguards, but no internet transmission or storage method is completely secure.

Your choices

You may ask to access, correct or delete eligible personal information, withdraw consent where applicable, or raise a privacy concern by contacting us. Some records may be retained when required for legal or legitimate business purposes.

Contact

Email bhawanionlinesurat@gmail.com, call +91 83065 64468, or write to Shop No. A-1012, Kohinoor Textile Market, Tabela Road, Ring Road, Surat, Gujarat 395002, India.